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Maximize your guests experience

With Bicelo hotel e-bikes

Easy rental self-service with our user acclaimed app.

Maximize your guests experience

With Bicelo hotel e-bikes

selected partner hotels
partner chains
ACCOR
CATALONIA
EUROSTARS
FERGUS
Globales
H10
HILTON
HYATT 
IBEROSTAR 
ILUNION
MARRIOTT
MELIÃ
RADISSON
YURBBAN

Premium Service

1

Easy implementation

Same day plug-and-play setup where we place our custom built e-bikes inside or outside of your hotel and after a short training with staff you are good to go.

Premium Service

2

Effortless operations

100% self-service for your guests as they download the Bicelo app and unlocks up to 4 e-bikes in an instant. We take care of service and maintenance as well as customer support.

Premium Service

3

No cost - high reward

There is no set-up or running cost to offer our service, we even share some of the revenue back with you, but the real value is the ride experience for your guests.

Download, unlock and ride

With a quick sign-up process, an intuitive interface (multilingual) and safe payments through Stripe we make sure your guests are on their way within a couple of minutes.

The one e-bike for all

Developed exclusively for hotels, our premium e-bike include a robust and reliable motor system, GPS tracking, hydraulic disc brakes, puncture safe tires and a large front basket.

Detailed reporting

Never miss a ride with our detailed reporting tool. Get all the ride metrics and follow closely what your guests think about our service. The report is sent on a monthly basis.

Free audio guides*

Combine your ride with a self-guided tour and tune into hundreds of audio stories with Bicelo audio guides. Easily identify the top sights or learn more about historical events and local heroes as you glide through the city.

*Currently available in Barcelona, Malaga and Palma

The complete package

Let us offer your guests a premium e-bike experience, with an easy plug and play setup, no start or running cost for your hotel, and with minimal impact on your daily operations.

Easy implementation

Plug and play setup
Same day e-bike fleet activation and training with staff to get your guests out riding in a blink of an eye.
No bulky charging stations
Seamless integration inside or outside the hotel and no charging station needed. Removeable batteries for external charging.
Sleek marketing package
Let us know your needs to advertise the service in the best way. Multimedia package include different sized posters/signs, key size marketing cards, digital assets.

Effortless operations

Self-service rental setup
Have your guests download the Bicelo appand unlock up to 4 rides with the Bicelo app
No contract/booking/keys in reception
The rental contract is signed in the app between us and your guests and our smart bicycle lock is operated with the Bicelo app via Bluetooth
24/7 customer support
For any and every question your guests might have our AI driven self-service support will assist in an instant. At any point they can escalate by either sending us a message or call us

No risk, high reward

No startup cost
At no cost we place our premium e-bikes at your hotel – you even get a kick-back from the revenue
No running cost
We take care of all service and maintenance and take the full cost of any damaged or stolen e-bikes
100% happy guests
We know what standards your guests are expecting at your hotel and we make sure to uphold the same premium experience when they leave your hotel on our e-bikes